Pre Orders
How Pre-Orders Work
Thank you for your interest in pre-ordering from Han Company. We believe in complete transparency with our customers, and we want you to understand our pre-order process from start to finish.
Our Pre-Order Timeline
Pre-ordered items are typically processed and fulfilled within one month of your order date. Here's what happens during that time:
- Week 1: Your order is confirmed and sent to our production partners
- Weeks 2-3: Your item is carefully crafted and quality-checked
- Week 4: Final inspection, packaging, and shipment to you
Why We Need Your Patience
We want to be completely honest with you: inventory is incredibly challenging to procure in today's market. By offering pre-orders, we're able to:
- Ensure you get the exact piece you want without it selling out
- Maintain our commitment to quality by working directly with trusted manufacturers
- Reduce waste by producing based on actual demand
- Keep our prices fair by optimizing our production runs
We deeply appreciate your patience and understanding as we work to bring you premium apparel that's worth the wait. Every piece is crafted with care, and we promise to keep you updated throughout the process.
Stay Informed
You'll receive email updates at key milestones:
- Order confirmation
- Production start
- Quality check completion
- Shipping notification with tracking
If you have any questions about your pre-order, please don't hesitate to reach out to our team. We're here to help and committed to making your experience exceptional.
Thank you for supporting Han Company and for your patience as we create something special for you.